Holiday Inn Express & Suites - West Des Moines - Jordan Creek By Ihg, West Des Moines IA - Deals & Reviews

Fantastic breakfast despite a flaw

Woke up to a delightful breakfast spread, featuring fresh coffee and warm pastries. The staff was quick to ensure we had everything we needed. an overall bright start to our day!

However, the pancake machine was broken, which was disappointing for my husband who had been looking forward to them. A few breakfast items were also underwhelming in quality.

It was just an appropriate option for a two-day stay in West Des Moines with extraordinarily good value for money. The room was very clean and quiet, which made for a pleasant night's sleep. Try to avoid the breakfast rush if you're looking for pancakes—it was pretty chaotic during peak hours.

I loved my stay! The room was sleek and modern with USB ports, and the breakfast spread was fantastic. I appreciated the hot coffee available 24/7.

We had a wonderful stay here with coworkers! The large bathroom was a standout feature, and we enjoyed our visits to Hy-Vee nearby for groceries. The staff was great at keeping the pool area stocked with towels while we relaxed and had fun.

My kids wished there were more pancake options available during breakfast.

Family with kids will enjoy it

The breakfast was decent, even thought the pancake machine was down when we were there, which was a letdown for the kids. The room itself was spacious enough for our family and the beds? Oh, they were so comfy, I almost forgot about the mess we made with the kids' stuff everywhere.

It wasn't exactly cheap, but you get what you pay for, right?

The room was immaculate and spacious, providing everything a family might need for a comfortable stay. Staff was attentive, quickly restocking the pool towels, and let us check out later without any hassle. While the pancake machine was out of order, the breakfast options were decent, with tasty omelettes and good coffee, although the sausages could have been more substantial for our liking.

Loved the convenient USB outlets and the relaxing pool area! The black out curtains made the room super cozy. The location is close to great shopping options.

felt like family, no complaints at all

Clean, modern rooms with good layout and plenty of charging outlets. The breakfast options were inconsistent during my stay.

Modern and spacious stay with excellent breakfast

I appreciated the spacious room that was impeccably clean and well-appointed. The breakfast was a highlight, featuring a variety of delicious options that really set the tone for the day. However, the seating arrangement could be improved, as it was a bit cramped in the dining area during peak times.

my stay at holiday inn express was fantastic! the breakfast was a standout with excellent pancakes and a great variety of food. having an outdoor patio for breakfast was a lovely touch. the location is perfect, just a short drive to jordan creek mall and giordano's pizza. the hotel is very modern and quiet.

The stay was enjoyable, although the breakfast could use some improvement in both preparation and availability. There were plenty of options, but the pancake machine was down, which disappointed my kids. The room was immaculate and spacious, and the staff were accommodating overall. I appreciated having a nice, clean space to return to after exploring nearby attractions with my family.

The Holiday Inn Express offers a great breakfast, with a modern lobby and a fantastic location near Jordan Creek Mall. The room was immaculate and well-equipped for my business needs.

The check-in process took a bit longer since no one was at the desk initially. When staff arrived, they seemed a bit rushed and not very friendly. My room was clean and spacious, with a comfortable bed and a large bathroom that felt fresh and new. Breakfast was a mix of highs and lows. The pancake machine was down, which disappointed my kids since they were really looking forward to it. However, the overall selection was decent, but some items like the sausage came out rubbery and overcooked. Staff clarity about breakfast hours would have helped, as we thought we had until 10:00 a.m. The coffee station needed more attention, as I noticed old coffee not being replenished. The location is ideal, just a short drive to shopping and dining. The lack of attention during peak breakfast hours could use improvement. I appreciated the cheerful staff who allowed us a noon checkout. Those small details made a difference. I’d consider another stay with some improvements.

Large bathroom, clean and new. Pancake machine broken, but breakfast still nice.